Our Promise to You

We don't want your money if you don't love it.

This isn't a refund policy buried in fine print. We are small family run business, not giant food conglomerate.

It's a promise, from Beckie, personally that you can try hewn. completely risk-free. All we require is that if you bought more than one bag that you return the additional bags to us unopened and at your shipping cost.

Why we offer this

Because I know what it feels like to waste money on products that disappoint.

Why we offer this

Because I know what it feels like to waste money on products that disappoint.

Before I created hewn, I spent years and hundreds of dollars trying protein powders that promised the world and left me bloated, uncomfortable, or reaching for the bin after three scoops.

I know how frustrating it is to invest in your health and feel like you've been let down. Again.

That's exactly why this guarantee exists. I didn't create hewn. for it to sit in the back of your pantry. I created it to be something you genuinely look forward to every morning. And if it's not? You shouldn't pay for it.

Beckie Carter

Founder, hewn.

How it works

Three steps. That's it.

No fine print. No hoops to jump through.

01

Try it for up to 60 days

Give it a proper go. Mix it into your morning routine, try both flavours, see how your body responds. We want you to really experience it.

02

Not in love? Just tell us

Send a quick email to Beckie. The only thing we do require is if you bought more than one bag we need you to send all bags above the first bag back to us at your expense and unopened.

03

Full refund. Done.

We'll process your refund in full. No partial credits, no store-only vouchers. Your money back in your account, no questions asked.

You don't even need to return the product unless you bought more than one bag. 

What we stand behind

This guarantee isn't just about taste.

It's about the standard behind every bag. Here's what you're getting.

Real bone broth, not collagen in disguise

Made from slow-simmered bones not hydrolysed hides labelled as "bone broth." The real thing, with the full spectrum of nutrients intact.

Flavoured with food, not a lab

Real cacao. Real vanilla bean. Zero "natural flavours" which can hide hundreds of synthetic compounds your gut doesn't need.

Grass-fed and grass-finished

New Zealand beef cattle raised on pasture their entire lives. No hormones, no GMO feed, no grain finishing. The distinction actually matters.

Nothing your gut can't recognise

No fillers, no artificial sweeteners, no preservatives, no additives. Every single ingredient is something you could hold in your hand.

They took the chance

Most people never need the guarantee.

★★★★★

"It's become part of my daily routine"

Two months in and I haven't looked back. The Velvet Cacao is honestly the best protein I've ever tasted. My gut feels better than it has in years.

★★★★★

Great for the Whole Family and loads of collagen

“As a busy mum of two I needed something that the whole family could have, hewn bone broth protein is perfect for everyone, and tastes amazing”

★★★★★

This is what I've been searching for!

“After years of bloating from whey, I'd given up entirely. Within a week of hewn. I could feel the difference. No bloating, no heaviness.”

So what's the catch?

There isn't one.

No minimum number of scoops. No "used less than 30%" requirement. No return shipping at your expense (unless you bought more than one bag). No restocking fee buried on page four of our terms.

We know you're looking for the asterisk because every other brand has one. We don't. If you try hewn. and it's not for you, we'll refund every cent. It's that simple.

We can offer this because we know what happens when people actually try it. They stay.

No minimum usage
No return on one bag
No restocking fee
Full refund, not store credit

We've done the hard work. All you have to do is try it.

60 days. Two delicious flavours. Zero risk. Your gut will thank you.

Try It Risk-Free →
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